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SE LA TELECOM DISATTIVA INGIUSTAMENTE, L’UTENTE HA DIRITTO AL RIMBORSO - Polidream
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SE LA TELECOM DISATTIVA INGIUSTAMENTE, L’UTENTE HA DIRITTO AL RIMBORSO


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E’ uno dei tanti diritti sconosciuti, ma scritti, del consumatore: se la Telecom sospende indebitamente la linea, l’utente ha diritto ad un indennizzo pari al 50% del canone mensile di abbonamento per ogni giorno di indebita sospensione; in pratica, circa 8 euro al giorno.

Lo prevede l’art. 27 delle Condizioni Generali di Abbonamento (pag. 7 dell’avantielenco), ma ovviamente è scritto in piccoli caratteri, nè la Telecom lo pubblicizza al pari degli altri servizi.

E’ un’attività di informazione al consumatore svolta nell’ambito del progetto "Il consumATTORE in Puglia".