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TELECOM: NUOVI TEMPI E RIMBORSI PER I GUASTI - Polidream
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TELECOM: NUOVI TEMPI E RIMBORSI PER I GUASTI


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Nuove modalità per il servizio guasti di Telecom Italia: dal 1° aprile 2006 l’impegno tassativo è di ripristinare eventuali disservizi entro e non oltre 96 ore, ovvero 4 giorni.

In caso contrario, Telecom rimborserà 25 centesimi di euro per ogni ora di ritardo all’utente residenziale e 40 centesimi alla clientela affari.

Ma attenzione: per avere questo rimborso occorre fare un’apposita istanza.

In tal caso