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TELECOM NON RISPONDE AI RECLAMI - Polidream
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TELECOM NON RISPONDE AI RECLAMI


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L’art. 17 comma 3 delle Condizioni Generali di Abbonamento della Telecom impone alla stessa azienda di rispondere entro 30 giorni per iscritto ai reclami degli utenti.

Ebbene, la Telecom non lo fa quasi mai.

Arrivano solleciti, avvisi di mancato addebito sui conti correnti, minacce di disattivazione, ma la risposta al reclamo no!

In questi casi la Telecom non può disattivare senza avere prima risposto al reclamo; e tale risposta è essenziale per accedere alla , spiegata nelle stesse pagine centrali dell’avantielenco o sul chiederemo l’intervento dell’