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AZIENDE DI ENERGIA ELETTRICA, ARRIVA IL CODICE DI CONDOTTA COMMERCIALE - Polidream
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AZIENDE DI ENERGIA ELETTRICA, ARRIVA IL CODICE DI CONDOTTA COMMERCIALE


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il Codice di condotta commerciale per le aziende erogatrici di energia elettrica, un mercato in notevole espansione, dopo la liberalizzazione.

Ogni giorno giungono presso le nostre sedi reclami riguardanti il servizio delle aziende concorrenti dell’ENEL, e quindi bene ha pensato l’Autority ad istituire una serie di disposizioni alle quali i nuovi venditori si devono attenere.

Il Codice tratta dei criteri per la redazione dei contratti, della formazione del personale commerciale, delle modalità di erogazione delle informazioni ai consumatori, del diritto di ripensamento, della trasparenza, etc. etc.

Insomma, nuove norme per meglio regolare questo nuovo mercato (sperando di non rimpiangere il vecchio monopolio!).